Rockberry.co.uk goes to great lengths to ensure that all orders are filled correctly, on time and are of the highest quality.

We do not ever compromise on the quality of both our printable products as
well as our printing materials.

Customer satisfaction is extremely important to us and as we have
done in the past, in-case there is anything wrong with any order because of a mistake we might have
made, misprint or miscommunication on our part, we have always given either a full refund or full
replacement.

We accept returns and will exchange the item or refund payment if and when
customers are disappointed by our merchandise for one of the following reasons:
(a) The base product themselves are materially flawed;
(b) The quality of the printing is below a reasonable range of expectations; or
(c) The design of the final product is materially different from the final design submitted by the
customer.